Step-by-step instructions for app download
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- Step-by-step instructions for app download
(iOS) App Store
You can download the Hinge Health app on your iPhone or iPad in 5 easy steps.
If you encounter issues at any step, look for the (ℹ️) icon in the instructions below for help, or contact our support team via phone, email or live chat.
How to download the Hinge Health app
Open the App Store on your device by tapping the App Store icon.
(ℹ️) Can’t find the App Store icon? Here's how to find it:
The best way to find the App Store is to use the ‘Search’ feature on your device. To open Search, swipe left to right on the first page of the Home screen or the Lock screen on your iPhone or iPad.
Type “App Store” in the Search field. This should reveal the App Store in your search results.
Tap the App Store icon to open it directly.
In the App Store, tap the Search icon in the bar at the bottom of the screen and type in “Hinge Health”. You should see Hinge Health appear as one of the top items in the list of results.
(ℹ️) Don’t see Hinge Health appear in your results?
Tap the ‘GET’ button next to the Hinge Health result, and follow the instructions on your device.
(ℹ️) Were you asked to enter a password to download the app, and can’t remember it?
(ℹ️) See a message that says “This application requires iOS 11 or later” when you try to download the app?
(ℹ️) See a message that says your device doesn’t have enough storage / memory to download the app?
The app will be downloaded - you can see the progress of this download via the circle that appears where the ‘GET’ button was. Note that download may take up to several minutes, depending on your internet connection.
(ℹ️) Is your app download very slow or failing to complete?
Once the app is downloaded, you’ll see an ‘OPEN’ button. Tap that to open the app, and you’re ready to go!
(Android) Google Play Store
You can download the Hinge Health app on your Android phone or tablet in 5 easy steps.
If you encounter issues at any step, look for the (ℹ️) icon in the instructions below for help, or contact our support team via phone, email or live chat.
Note: The exact steps and instructions may vary slightly by Android device.
How to download the Hinge Health app
Open the Play Store on your device by tapping the Play Store icon.
(ℹ️) Can’t find the Play Store icon?
(ℹ️) Were you asked to sign in to the Play Store, and can’t remember your details?
In the Play Store, tap the Search bar at the top of the screen and type in “Hinge Health”. You should see Hinge Health appear as one of the top items in the list of results.
(ℹ️) Don’t see Hinge Health appear in your results?
Tap on the Hinge Health result, then tap the ‘Install’ button and follow the instructions on your device to allow the download.
(ℹ ️) See a message that says “Your device isn’t compatible with this version” when you try to download the app?
(ℹ️) See a message that says your device doesn’t have enough storage / memory to download the app?
(ℹ️) See a message that says “For security, your tablet is set to block installation of apps from unknown sources”? Here's how to unblock it:
Tap ‘Settings’.
Toggle the ‘Allow from this source’ switch to ‘ON’.
Tap the back button on your device to return to the Google Play Store and continue the app installation.
The app will be downloaded and you’ll see the progress of this download as a percentage on the screen. Note that download may take up to several minutes, depending on your internet connection.
(ℹ️) Is your app download very slow or failing to complete?
Once the app is downloaded, you’ll see an ‘Open’ button. Tap that to open the app, and you’re ready to go!
Need more help? Please contact our support team via phone, email or live chat.